True Wave™ far infrared heaters located on the front wall.
Clearlight 5 Person Far Infrared Sauna Premier IS-5
SKU: Premier-IS-5-B
(833) 723-2629.
Free Shipping. No Sales Tax.
Handling Time:
In-Stock Products ship in 2-5 Business Days.
Shipping Time:
Please allow 3-5 Business Days for Delivery.
Freight Orders Include FREE Delivery Appointment.
Why Shop with Us?
☑ Guaranteed Best Price Even After Purchase.
☑ SSL Secure For Safe & Easy Shopping.
☑ Free Shipping & No Tax (Excludes NJ).
☑ 1-on-1 Assistance from Expert Staff
☑ We Accept Purchase Orders from Salons, Schools, Spas and more.
CLEARLIGHT PREMIER™ FAR INFRARED SAUNAS
What differentiates Clearlight Premier™ saunas from all others? Craftsmanship and our True Wave™ heater technology! All of our Clearlight Premier™ far infrared saunas are made with the highest quality tongue and groove Eco Certified Western Red Canadian Cedar or North American Basswood and include our advanced True Wave™ heaters making Clearlight saunas the sauna of choice.
With a classic sauna design your sauna includes roof ventilation, recessed LED accent lights to help set the mood, interior light for reading with a beautiful wood lampshade, Bluetooth/AUX/MP3 Audio inputs, Nakamichi stereo speakers and Never Fail™ digital keypad both inside and outside to control temperature, time and lights.
PREMIER IS-5 FEATURES:
- True WaveTM Carbon/Ceramic Heating Panel
- Nakamichi Speakers
- Furniture Grade Cabinetry
- ELF Shielding
- Door Handle/Device Cradle
- Standard Chromotherapy
- Classic Design
- Reservations Mode
- Easy Installation
WOOD TYPE
The Premier IS-5 is available in 2 Eco-Certified wood choices:
- Mahogany Exterior/Cedar Interior
- Basswood Exterior /Interior We also use double wall tongue and groove construction.
INTERIOR DIMENSIONS
Width: 78″
Depth: 42″
Height: 71″
Bench: Long Bench – 74″ x 22″ / Short Bench – 20″ x 20″
EXTERIOR DIMENSIONS
Width: 83″
Depth: 49″
Height: 76″
Weight: 700 lbs
When building the Premier IS-5 into an enclosed space, we recommend leaving 2″ around the sauna.
HEATERS
True Wave™ far infrared heaters on the back wall, front wall, side walls, under the bench, next to your calves and in the floor.
True Wave™ far infrared heaters located on the front wall.
ELECTRICAL
240 volts
2,990 watts
12.5 amps
Plugs into a 240v outlet.
UPGRADE
- Full Spectrum Heater
- Clearlight® LED Light Therapy
- Halotherapy Salt Therapy
- Electric Aroma Therapy
- Vibrational Resonance Therapy
- Bench Cushion
ADD-ON TO YOUR INFRARED SAUNA EXPERIENCE
Full Spectrum Heater
Vibration Resonance Therapy
| Add-On / Upgrade | Cost | Amp Change Requirements |
|---|---|---|
| Full Spectrum Heater Upgrade (300W) | $500 | N/A |
| Red Light Tower | $1,499 | N/A |
| Red Light Tower Stand | $295 | |
| Medical Grade Chromotherapy | $500 | |
| Salt Therapy | $2,099 | |
| Salt Refills | $59 | |
| Magnetic Balls | $20 | |
| Moveable Ergonomic Backrest | $40 | |
| Electric Aromatherapy | $25 | |
| Bench Pad | $20 |
TRUE WAVE II CARBON / CERAMIC HEATING TECHNOLOGY
As a leader and innovator in the infrared sauna industry for over 20 years, we have been manufacturing infrared saunas that are both luxurious and effective. While our cabins are exceptional quality, the therapeutic benefits of infrared heat are our main focus.
Over the last eight years, there has been a big debate as to whether Carbon heaters or Ceramic heaters are “better”. Carbon heaters produce high quality, long wave infrared heat, but the problem is they do not produce a lot of infrared heat – in our testing they seemed weak. Ceramic heaters are powerful and emit a lot of infrared heat, but the wavelength tended to be shorter, thus less therapeutic.
Our R&D department has ended that debate by introducing the ONLY combination Carbon/Ceramic far infrared heater. Clearlight True Wave® Far Infrared Heaters combine Carbon and Ceramic to produce healing infrared heat that is unmatched. Our heaters are comprised of micro-thin carbon fibers (1/1000th the thickness of a human hair) combined with our patented micro fine ceramic compound for higher infrared output (emissivity). We manufacture all our heaters in our own factory in a special process with the carbon/ceramic layers alternated with layers of a woven substrate which combine under high heat and pressure to make one heater at a time. This innovative process produces a heater with tremendous output and high thermal emissivity. The heater is then tested under power for several hours and measured for the electrical draw, surface temperature, and emf output in twelve locations.
The carbon in our heaters allows the heater to produce long wave far infrared heat. This long wave infrared heat penetrates deeper into your body and the infrared heat is more readily absorbed. The ceramic in our heaters gives the heaters a very high infrared output when compared to traditional carbon heaters so we can concentrate the heat directly on your body. All Clearlight Sauna® models utilize our True Wave® Far Infrared Heaters.
We also developed the first and only virtually no-EMF combination carbon/ceramic heaters. This patent pending process allows us to cancel out virtually all of the EMF (electromagnetic fields).
Using a laboratory grade EMF meter and measuring directly on top of our True Wave® heaters, our heaters have an average EMF output of about 2.5 milligauss (mg). Compare that to over 100mg for most of our competitors carbon based heaters. In addition, when we test where you are sitting in the sauna, there is virtually no EMF.
WHY IS HEATER PLACEMENT IMPORTANT?
Sunlight is a combination of visible and invisible light. All the colors of the rainbow are present in sunlight as well as both infrared and ultraviolet wavelengths which are wavelengths not visible to the naked eye. Out of all the invisible rays that emanate from the sun, far infrared is well known to our bodies because we actually produce far infrared. As far infrared comes from the sun it penetrates deeply into the skin to help dissolve unwanted substances that have accumulated in the body. The infrared rays have the power to revitalize your cells and metabolism.
Far infrared waves penetrate into our body and activate the sweat glands. The sweat glands are one of the tools that the body has at hand to eliminate toxins. The skin is actually the largest organ of the human body and has been called many times; “the third kidney” because of its ability to discharge large amounts of waste material through the sweat glands. It is one of the best mechanisms the body has for elimination. Bring the benefits of an infrared sauna into your home with a new Clearlight® infrared sauna.
A research paper that was published decades ago by researchers S.Inouye and M. Kabaya showed that far infrared has the ability to cause a vibration in human tissue if wavelengths similar to the ones produced by the body are introduced. This is similar to the effects demonstrated in infrared spectroscopy. When introduced in the proper wavelengths of 9.3 to 9.4 microns, water molecules can begin to vibrate. This vibration reduces the ion bonds of water and the eventual breakdown causes encapsulated gasses and other toxic materials to be released to be eliminated.
Full spectrum refers to the entire infrared spectrum: near infrared, mid infrared and far infrared. With the addition of near and mid infrared, you will get the maximum benefit from your Clearlight® sauna.
Near Infrared is the shortest wavelength, and will be absorbed just below the surface of the skin creating a sweat that promotes healing and revitalization.
Mid infrared is a longer wavelength that can penetrate deeper into the body’s soft tissue increasing circulation, releasing oxygen to reach injured areas.
Far infrared is the longest wavelength which penetrates the fat cells causing vasodilation, where the fat cells vibrate to expel toxins, resulting in the greatest levels of detoxification and stimulate your metabolism to aid in weight-loss.
The sun is the primary source of radiant energy, but not all of this energy is beneficial. Although life needs energy from the sun, too much sunlight damages the skin. Infrared heat provides all the healthy benefits of natural sunlight without any of the dangerous effects of solar radiation.
For years, the healthcare industry recommended infrared heat lamps as a source of infrared therapy but the lamps were cumbersome, extremely hot and difficult to maintain at a constant temperature. Today, many healthcare professionals use infrared heaters to treat a variety of diseases throughout the world. Clearlight® infrared saunas use our state of the art True Wave™ heaters.
The efficacy of infrared waves is very broad and the subject of recent study by NASA. Among the infrared waves, the far infrared rays, which have a wavelength of 6-12 microns, are especially good for the human body. These waves have the potential to penetrate 1.5 to 2 inches or more into the body allowing for deep heat and raise your core body temperature from deep inside. The deep heat of far infrared is why scholars believe that the Ondol (traditional warm floor of Korea) is good for health because the materials for the Ondol are stone and earth, both of which radiate far infrared waves when heated.
The far infrared rays consist of similar wavelengths as those emitted naturally by the human body. This is one potential explanation of why many feel energetically rejuvenated and balanced from contact with far infrared waves. It is also believed that far infrared waves help improve blood circulation and recovery from fatigue.
Near and mid infrared range from 0.75 – 5.5 microns and enhance the benefits of far infrared. With the deeper penetration, full spectrum infrared will raise your core body temperature faster, aids in wound healing by bringing more blood to the affected area, helps reduce inflammation and much more. We estimate 10-15% additional benefit from a full spectrum sauna.
Please allow 6-8 weeks for delivery after placing your order as all units are manufactured per order.
Due to the long nature of backorders at this time, we are taking orders for reservation and only charging 50% upfront and the other 50% will be paid when the unit is ready to ship. Please reach out to us via phone or email to get your order process started for a unit.
PRICE MATCH GUARANTEE
We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.USA BASED CUSTOMER SERVICE
We know how important getting the right equipment is for you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.FAST AND EASY REPLACEMENTS
If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.SECURE PAYMENTS & FULL PRIVACY
Your privacy is extremely important to us at Salon Fancy. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-6 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at info@salonfancy.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to info@salonfancy.com
We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-6 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at info@salonfancy.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to info@salonfancy.com
We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within one month of your purchase date please let us know and we credit back the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Match Guarantee has the following restrictions:
Promotions such as rebates and buy one, get one free offers are not eligible
We cannot price match items that are out of stock.
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the item you have purchased
The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
Price Matches Do Not Apply For Exchange Orders
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Match Guarantee has the following restrictions:
CLEARLIGHT PREMIER™ FAR INFRARED SAUNAS
What differentiates Clearlight Premier™ saunas from all others? Craftsmanship and our True Wave™ heater technology! All of our Clearlight Premier™ far infrared saunas are made with the highest quality tongue and groove Eco Certified Western Red Canadian Cedar or North American Basswood and include our advanced True Wave™ heaters making Clearlight saunas the sauna of choice.
With a classic sauna design your sauna includes roof ventilation, recessed LED accent lights to help set the mood, interior light for reading with a beautiful wood lampshade, Bluetooth/AUX/MP3 Audio inputs, Nakamichi stereo speakers and Never Fail™ digital keypad both inside and outside to control temperature, time and lights.
PREMIER IS-5 FEATURES:
- True WaveTM Carbon/Ceramic Heating Panel
- Nakamichi Speakers
- Furniture Grade Cabinetry
- ELF Shielding
- Door Handle/Device Cradle
- Standard Chromotherapy
- Classic Design
- Reservations Mode
- Easy Installation
WOOD TYPE
The Premier IS-5 is available in 2 Eco-Certified wood choices:
- Mahogany Exterior/Cedar Interior
- Basswood Exterior /Interior We also use double wall tongue and groove construction.
INTERIOR DIMENSIONS
Width: 78″
Depth: 42″
Height: 71″
Bench: Long Bench – 74″ x 22″ / Short Bench – 20″ x 20″
EXTERIOR DIMENSIONS
Width: 83″
Depth: 49″
Height: 76″
Weight: 700 lbs
When building the Premier IS-5 into an enclosed space, we recommend leaving 2″ around the sauna.
HEATERS
True Wave™ far infrared heaters on the back wall, front wall, side walls, under the bench, next to your calves and in the floor.
True Wave™ far infrared heaters located on the front wall.
ELECTRICAL
240 volts
2,990 watts
12.5 amps
Plugs into a 240v outlet.
UPGRADE
- Full Spectrum Heater
- Clearlight® LED Light Therapy
- Halotherapy Salt Therapy
- Electric Aroma Therapy
- Vibrational Resonance Therapy
- Bench Cushion
ADD-ON TO YOUR INFRARED SAUNA EXPERIENCE
Full Spectrum Heater
Vibration Resonance Therapy
| Add-On / Upgrade | Cost | Amp Change Requirements |
|---|---|---|
| Full Spectrum Heater Upgrade (300W) | $500 | N/A |
| Red Light Tower | $1,499 | N/A |
| Red Light Tower Stand | $295 | |
| Medical Grade Chromotherapy | $500 | |
| Salt Therapy | $2,099 | |
| Salt Refills | $59 | |
| Magnetic Balls | $20 | |
| Moveable Ergonomic Backrest | $40 | |
| Electric Aromatherapy | $25 | |
| Bench Pad | $20 |
TRUE WAVE II CARBON / CERAMIC HEATING TECHNOLOGY
As a leader and innovator in the infrared sauna industry for over 20 years, we have been manufacturing infrared saunas that are both luxurious and effective. While our cabins are exceptional quality, the therapeutic benefits of infrared heat are our main focus.
Over the last eight years, there has been a big debate as to whether Carbon heaters or Ceramic heaters are “better”. Carbon heaters produce high quality, long wave infrared heat, but the problem is they do not produce a lot of infrared heat – in our testing they seemed weak. Ceramic heaters are powerful and emit a lot of infrared heat, but the wavelength tended to be shorter, thus less therapeutic.
Our R&D department has ended that debate by introducing the ONLY combination Carbon/Ceramic far infrared heater. Clearlight True Wave® Far Infrared Heaters combine Carbon and Ceramic to produce healing infrared heat that is unmatched. Our heaters are comprised of micro-thin carbon fibers (1/1000th the thickness of a human hair) combined with our patented micro fine ceramic compound for higher infrared output (emissivity). We manufacture all our heaters in our own factory in a special process with the carbon/ceramic layers alternated with layers of a woven substrate which combine under high heat and pressure to make one heater at a time. This innovative process produces a heater with tremendous output and high thermal emissivity. The heater is then tested under power for several hours and measured for the electrical draw, surface temperature, and emf output in twelve locations.
The carbon in our heaters allows the heater to produce long wave far infrared heat. This long wave infrared heat penetrates deeper into your body and the infrared heat is more readily absorbed. The ceramic in our heaters gives the heaters a very high infrared output when compared to traditional carbon heaters so we can concentrate the heat directly on your body. All Clearlight Sauna® models utilize our True Wave® Far Infrared Heaters.
We also developed the first and only virtually no-EMF combination carbon/ceramic heaters. This patent pending process allows us to cancel out virtually all of the EMF (electromagnetic fields).
Using a laboratory grade EMF meter and measuring directly on top of our True Wave® heaters, our heaters have an average EMF output of about 2.5 milligauss (mg). Compare that to over 100mg for most of our competitors carbon based heaters. In addition, when we test where you are sitting in the sauna, there is virtually no EMF.
WHY IS HEATER PLACEMENT IMPORTANT?
Sunlight is a combination of visible and invisible light. All the colors of the rainbow are present in sunlight as well as both infrared and ultraviolet wavelengths which are wavelengths not visible to the naked eye. Out of all the invisible rays that emanate from the sun, far infrared is well known to our bodies because we actually produce far infrared. As far infrared comes from the sun it penetrates deeply into the skin to help dissolve unwanted substances that have accumulated in the body. The infrared rays have the power to revitalize your cells and metabolism.
Far infrared waves penetrate into our body and activate the sweat glands. The sweat glands are one of the tools that the body has at hand to eliminate toxins. The skin is actually the largest organ of the human body and has been called many times; “the third kidney” because of its ability to discharge large amounts of waste material through the sweat glands. It is one of the best mechanisms the body has for elimination. Bring the benefits of an infrared sauna into your home with a new Clearlight® infrared sauna.
A research paper that was published decades ago by researchers S.Inouye and M. Kabaya showed that far infrared has the ability to cause a vibration in human tissue if wavelengths similar to the ones produced by the body are introduced. This is similar to the effects demonstrated in infrared spectroscopy. When introduced in the proper wavelengths of 9.3 to 9.4 microns, water molecules can begin to vibrate. This vibration reduces the ion bonds of water and the eventual breakdown causes encapsulated gasses and other toxic materials to be released to be eliminated.
Full spectrum refers to the entire infrared spectrum: near infrared, mid infrared and far infrared. With the addition of near and mid infrared, you will get the maximum benefit from your Clearlight® sauna.
Near Infrared is the shortest wavelength, and will be absorbed just below the surface of the skin creating a sweat that promotes healing and revitalization.
Mid infrared is a longer wavelength that can penetrate deeper into the body’s soft tissue increasing circulation, releasing oxygen to reach injured areas.
Far infrared is the longest wavelength which penetrates the fat cells causing vasodilation, where the fat cells vibrate to expel toxins, resulting in the greatest levels of detoxification and stimulate your metabolism to aid in weight-loss.
The sun is the primary source of radiant energy, but not all of this energy is beneficial. Although life needs energy from the sun, too much sunlight damages the skin. Infrared heat provides all the healthy benefits of natural sunlight without any of the dangerous effects of solar radiation.
For years, the healthcare industry recommended infrared heat lamps as a source of infrared therapy but the lamps were cumbersome, extremely hot and difficult to maintain at a constant temperature. Today, many healthcare professionals use infrared heaters to treat a variety of diseases throughout the world. Clearlight® infrared saunas use our state of the art True Wave™ heaters.
The efficacy of infrared waves is very broad and the subject of recent study by NASA. Among the infrared waves, the far infrared rays, which have a wavelength of 6-12 microns, are especially good for the human body. These waves have the potential to penetrate 1.5 to 2 inches or more into the body allowing for deep heat and raise your core body temperature from deep inside. The deep heat of far infrared is why scholars believe that the Ondol (traditional warm floor of Korea) is good for health because the materials for the Ondol are stone and earth, both of which radiate far infrared waves when heated.
The far infrared rays consist of similar wavelengths as those emitted naturally by the human body. This is one potential explanation of why many feel energetically rejuvenated and balanced from contact with far infrared waves. It is also believed that far infrared waves help improve blood circulation and recovery from fatigue.
Near and mid infrared range from 0.75 – 5.5 microns and enhance the benefits of far infrared. With the deeper penetration, full spectrum infrared will raise your core body temperature faster, aids in wound healing by bringing more blood to the affected area, helps reduce inflammation and much more. We estimate 10-15% additional benefit from a full spectrum sauna.
Please allow 6-8 weeks for delivery after placing your order as all units are manufactured per order.
Due to the long nature of backorders at this time, we are taking orders for reservation and only charging 50% upfront and the other 50% will be paid when the unit is ready to ship. Please reach out to us via phone or email to get your order process started for a unit.
PRICE MATCH GUARANTEE
We want to make sure that you get the best prices online. Period. We guarantee the lowest price or we will refund and the difference. For more information please visit our Price Match Guarantee page.USA BASED CUSTOMER SERVICE
We know how important getting the right equipment is for you. That’s why our customer service team is standing by both before and after your purchase. We’re available via phone, email, and live chat to answer any questions you may have.FAST AND EASY REPLACEMENTS
If any damages or issues occurred during the shipping of your product we will send out a replacement unit usually within one business day.SECURE PAYMENTS & FULL PRIVACY
Your privacy is extremely important to us at Salon Fancy. Our website is free from viruses and all sensitive information submitted through the website is completely secure and protected.
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-6 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at info@salonfancy.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to info@salonfancy.com
We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
As soon as your order is placed, you will receive an order confirmation e-mail. This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-6 business days.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at info@salonfancy.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. If your item(s) do arrived damaged, please contact us immediately and send photos to info@salonfancy.com
We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within one month of your purchase date please let us know and we credit back the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Match Guarantee has the following restrictions:
Promotions such as rebates and buy one, get one free offers are not eligible
We cannot price match items that are out of stock.
The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
The competitor must be an Authorized Retailer of the item you have purchased
The Price Match Guarantee includes will be calculated based on item price, sales tax, shipping charges
Price Matches Do Not Apply For Exchange Orders
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Match Guarantee has the following restrictions:
Related Products
Clearlight 4-5 Person Outdoor Full Spectrum Infrared Sauna Sanctuary Outdoor 5
Clearlight 2 Person Outdoor Full Spectrum Infrared Sauna Sanctuary Outdoor 2
